baltimore computer repair and tech support

Baltimore Computer Repair

Hello Baltimore! Before you buy new, call and see what we can do! With Poindexter’s fast, inexpensive computer repair services, getting that malfunctioning laptop or desktop computer up and running can save you money, time, and data loss.

The first step is to call Poindexter (908-991-6373) or use our online scheduler to set up a free, on-site consultation. If you’re in the Hampden, Baltimore area (including Medfield, Roland Park, Charles Village, Johns Hopkins Campus) we’ll stop by, investigate the problem, and provide a cost effective estimate that meets your budget and computer repair needs. We promise an honest estimate every time – if it’s cheaper to replace your broken device, we’ll tell you. We’re here to patch up a problem, not tear a hole in your wallet. Sometimes, we can fix the problem on site – other times, we need to safely transfer your computer or device to our Hampden lab for repairs.

Poindexter Solutions was voted Best Computer Repair by the Baltimore Award Program and was featured by Thumbtack Spotlight for excellence in service and ratings. Don’t just take our word for it! Check out what our Baltimore clients have to say about working with Poindexter!


If you need any computer help -be it at work or at home Lee at Poindexter is amazing. He is patient and a great teacher. He seems to know intuitively how everything works and yet can explain it to some one like me who doesn’t have a clue.
That is a rare combination.
After several hours of his patient and cheerful work, I know feel like I have a state of the art business. With two desktops, two laptops, iPads and iPhones all printing to one computer. Going to work is a pleasure now that I have such a streamline setup.

Sarah L.

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Out of Warranty, Not Out of Options


If your desktop computer or laptop is still under warranty, Poindexter recommends contacting the manufacturer for non-accidental repairs. If your computer damage isn’t accidental and it’s still under a limited or extended warranty, you might be eligible for a no cost repair from the manufacturer.

If the damage is the result of an accident, like liquid or drop damage, call Poindexter for an honest estimate and recommendation. Rarely is a computer beyond salvaging, but if the poor thing can’t be repaired within your budget, we recommend considering our data recovery options. You won’t lose your photos or schoolwork if we can help it. And with Poindexter’s inexpensive (but not cheap) repairs, you won’t lose your shirt, either.

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Simple Rates, Plus Parts, and No Hidden Costs, Equals Life Saver

poindexter accepts visa mastercard discover cash and check

You read that right. We don’t over charge for services, period. A computer catastrophe shouldn’t also be a financial one. That’s where Poindexter promises to be different. Sadly, most Comptia A+ Certified Technicians charge $70.00 – $100.00 every hour for their labor, resulting in massive costs for even minor computer repairs. This is especially true for Certified Apple Technicians and out of warranty repairs, when replacing a logic board can cost in excess of a thousand dollars. Not at Poindexter. Low cost, high confidence, professional service. You can smile, it’ll be fine.