Student, Staff, and Faculty Computer Support
Poindexter provides discounted computer repair and technical services for Johns Hopkins University students, staff, and faculty. JHU staff, faculty, and students that present a valid university ID receive a discount on all services, including virus removal and data recovery. We handily support laptops, desktops, and other mobile devices, including Android and iOS tablets and phones. Whether your Apple Macbook, iMac, or Windows PC is on the fritz, Poindexter can send a technician to your home or office for an on-site repair or free pickup. Poindexter offers:
- Virus and Malware Removal
- Data Recovery and Restoration
- Program or Application Support
- Web or Connection Problems
- Laptop and Desktop Supported
- Windows, Apple, or Android
- Discounts Available for JHU Members
- And more!
On-Site Support for Homewood Area
Packing your computer up and bringing it into a busy shop is rarely simple or convenient and can create extra, costly problems. Your computer needs to work wherever you use it, whenever you need it. That’s why Poindexter provides on-site computer repair services for Johns Hopkins’ Homewood campus at no additional cost. In trouble? Give us a call. Poindexter will send a technician straight away, fix the problem or pickup the device for advanced repair in our lab, and bring it back for no additional fee. You pay when the job is done. Simple, safe, and inexpensive from start to finish. No hidden costs, world class service, and technical expertise that will make you go “wow.” Since Poindexter’s consultations are always free, there’s no risk in reaching out by phone, email, or in person. Before you buy new, call up Poindexter to see what we can do.
Laptop and Desktop Repair
No matter the computer, Poindexter can help. Malware on your Macbook Pro? We can fix that. Boot error on your new Windows 10 desktop computer? Yeah, we can fix that, too. Whether your device is mobile, like a laptop or tablet, or wired into a home network, Poindexter has the tools to relieve your software or hardware headache. If your problem is hardware related, like a cracked screen or out-of-warranty liquid damage, Poindexter will off a no nonsense, absolutely honest estimate for computer repairs. Our job is to fix the problem, not make another one, so we endeavor to keep repair costs low, but quality of parts and labor high.
Discounts for Johns Hopkins Staff, Students, and Faculty
As a gesture of gratitude to Johns Hopkins University’s high academic standards and irreplaceable contributions to science and research, Poindexter is proud to offer discounts on our entire catalog of services to qualified JHU students, staff, and faculty. Simply present your most current JHU identification card at time of payment and your Poindexter computer technician will promptly apply your JHU discount, saving you time, hassle, and money. JHU students receive an incredible 20% discount on all technical services and staff/ faculty both receive a 15% discount, making Poindexter the least expensive computer repair company in Baltimore. Click to download Poindexter’s JHU press release!
Cash and Credit Cards Accepted
Poindexter accepts all major credit cards, including VISA, Mastercard, and Discover, as well as cash and business checks. For all services, payment is due at the time of completion, never before, and our clients are always notified of changes in price before work is attempted. No hidden fees, no surprises, and always fair rates for professional work. Most common computer repair services are billed at a package rate and only truly advanced repair work requires an hourly fee. Check out our Services and Fees page for a summary of costs, as well as our Common Questions page for even more details on Poindexter.