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Windows 10 Free Upgrade Ending July 29th

By | Helpful Guide, Tech Alert, Windows 10 | No Comments

Just a friendly reminder to Baltimore families and businesses:

The free upgrade to Windows 10 (with Windows 7, 8, and 8.1 eligible) ends July 29th. You can expect the licensing cost for Windows 10 Home to be $119.99 and the business oriented Pro version to cost $199.99.

Whether or not you should upgrade depends on a variety of things. Only machines running Windows 7 and later are eligible for the upgrade. Unless you’ve disabled Windows Update, you’ve likely received the nag window promoting the free upgrade to Windows 10. If you’ve seen this, you’re machine is eligible to run Windows 10. For the most part, you can expect Windows 10 to run well, possibly better than your current operating system. If you haven’t been notified of eligibility, your machine might still be capable of running Windows 10. Read More

Bringing Psychology & Humanity to Computer Repair

By | Poindexter News | No Comments

“Getting machines to work is an essential part of the job, but so is making the customer feel better. And tech geeks are famous for not being very good at that.” – Laura Sydell, NPR’s All tech Considered

Hi Baltimore. I stumbled across an older NPR article that I wanted to share with you because I think it nicely sums up something I’ve thought about for a long time. Why IT services have a problem and why I hope Poindexter is the solution. The article is pretty short and you can read it here: A Good IT Person Needs to be Half Technologist, Half Psychologist. Read More

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